Shipping & Delivery
AS PER LOCKDOWN NO ORDER WILL BE CANCELLED . OR NO RETURNS WILL BE APPLICABLE .. ONLY DAMAGE REPLACEMENT WILL BE DONE
Once your order is shipped, Domestic orders can take up to 5-20 working days based on your location.
How do I return an item?
The original sales receipt must accompany returns.
We accept returns for exchange or refund 5 calendar days after delivery of the product.
- Items must be in New, Unaltered and Unused condition.
- Items must be returned in their original packaging.
- Without showing signs of wear or damage in any way.
- Within 5 calendar days of the delivery date.
- Items that are customized are part of a quoted list cannot be returned.
- There is a 25% restocking fee for returned items that are not being exchanged for items of equal value.
- Refund will be Initiated after we receive the goods and after inspection.
If an item is received damaged, please contact Customer Support. All items that leave our warehouse are thoroughly inspected and well packaged. We accept no responsibility for damage that may occur due to the carrier's negligence. We will file a claim with the carrier and help to resolve these issues as best as reasonably possible. Unfortunately, human hands can sometimes drop things and make mistakes.If an item is received without any structural defects and the customer would simply like to return it, the customer will be refunded the sales price of the item minus a 25% restocking fee. The customer will be responsible for all shipping costs and the proper packaging of the item being returned. Returns will not be accepted if not in their original packaging or a suitable equivalent. The customer will be responsible for purchasing any needed boxes or packaging materials from a source of their choosing.All returns require a Return Authorization number. Please contact us for an RA # before items are returned.Items returned without an RA# cannot be processed for refund or exchange